Privacy Policy

We take your privacy and the confidentiality of the data we process as part of our business very seriously.

Our privacy policy applies to visitors of our website brinks.lu

Data controller

The data controller is the entity that is responsible for the way in which personal data is and will be processed, transmitted and stored.

The website publisher also acts as data controller:

Brink's Security Luxembourg S.A.
8, Rue de Bitbourg
L - 1273 Luxembourg
N° Registre de Commerce et des Sociétés: B10427
Intra-community VAT number: LU10627004

The data controller can be contacted by telephone on (+352) 42 51 51 1 or by email: dpo@brinks.lu.

Personal data collected

Technical data

When you browse our website, we may process certain data of a technical nature:

browser type, browser version and screen resolution,
operating system and type of device (computer, mobile, tablet),
session statistics,
navigation flow and clicks,
IP address.

This data is stored anonymously and does not allow you to be identified.

Obtaining your personal data

We collect personal data that you voluntarily provide to us by, for example, subscribing to our newsletter, filling in contact forms and sending us an email.

We also collect data from your use of the website and its services when you visit web pages and fill in forms.

Use of your personal data

A cookie is a small text file deposited on the terminal (computer, mobile tablet) when you visit a website. This cookie allows the terminal to be identified on each visit to the website during the period of validity of the cookie.

We use several types of cookies:

Necessary cookies

This type of cookie is essential for the navigation of the website. If these cookies are blocked by the browser, you may not be able to use certain features of the website. These cookies are sent exclusively by our website.

Preference cookies

These cookies allow us to improve and optimise the functioning of the website by offering you personalised features (e.g. language preference). If these cookies are blocked by the browser, you can no longer take advantage of the personalised features. These cookies are sent by our website and by third parties.

Please refer to the list of contractors at the bottom of this page to find out what types of cookies are sent by third parties.

Analytical cookies

These cookies allow us to create statistics on the use of our website. This data is essential to improve our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.

Opposition to cookies

Some of our suppliers provide opt-out solutions that allow you to block the tracking of their services:

• Google Analytics
• Hotjar

Most web browsers can be configured to warn users of attempts to set cookies or to limit the type of cookie they accept. Please refer to your browser's help section to see what options your browser offers.

Legal basis

We collect personal data on the following grounds:

To adapt and improve our offer
To comply with legal obligations
For our legitimate interest
To defend our interests in legal proceedings
For commercial purposes if we have received your consent

How long your personal data is stored

We do not retain personal data for longer than is necessary to fulfil the specific purposes for which the information was collected.

Personal data is retained for a period of time appropriate to each type of data. These retention periods may vary depending on the purpose of the data collection:

legal and contractual retention obligations
the limitation periods within which data subjects can pursue legal claims against our organisation
good practice
the business objectives of our organisation

The maximum retention period for personal data is 10 years.

Protection of your personal data

We use various technical and organisational measures to protect your personal data from disclosure to unauthorised persons.

Sharing of your personal data with third parties

We may share data internally for organisational purposes and with various service providers in accordance with the contractual arrangements in place with them.

Some personal data is transferred to subcontractors under subcontracting agreements. The subcontractors have confirmed as of 25.05.2018 to process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation) and the applicable national regulations.

Your rights

In accordance with the regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, delete information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.

Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue processing the data.

If you wish to exercise these rights, please contact the data controller using the contact details above on this page.

You also have the right to lodge a complaint with the National Commission for Data Protection, whose registered office is at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.